Dispatch returns after brief stay in temporary location
by Franklin Clark, Reporter -- fclark@cadizrecord.com
Sep 22, 2010 | 0 0 comments | 8 8 recommendations | email to a friend | print
Last week, Trigg County 911 Dispatch operated from a back-up communications trailer that was supplied by Kentucky Homeland Security free of charge to the county.

Trigg County 911 Director Kim Wiggins said that the floors in the 911 Dispatch office were ruined from flooding and had to be repaired, and while the dispatchers couldn’t work in the office while the floors were being repaired.

“We really needed somewhere for Dispatch to go, because they had to jackhammer and do all that work,” Wiggins said. “So they couldn’t actually work there while the renovation was going on.”

Wiggins said that as far as she knows, the dispatchers didn’t miss a single call during either of the moves.

The county contracted Frontier Basement Systems, a Clarksville, Tenn., firm, to repair the floors and install a gravity-based drainage system to give the water somewhere to go, which cost the county $4,974, Wiggins said.

“We had that flooding issue, and we didn’t want to have it again, so we took precautionary measures,” said Wiggins.

The trailer is one of four that is provided by KHS to government agencies in the state.

The trailer arrived last Monday, and the next morning, the process of moving all necessary equipment into the trailer took about an hour and half, said Wiggins, who added that they were able to move back in to the dispatch office, on Friday. The dispatch office is below the Trigg County Sheriff’s Office.

“I contacted the Kentucky Office of Homeland Security, and I had seen this trailer at a tabletop exercise at the school a few weeks prior,” said Wiggins. “We set a time for the trailer and a time for the floors so they could work together.”
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